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Return Policies

TEXTBOOKS

TIMELINE:
  1. Textbooks for Full Semester classes are returnable for two weeks from the start of the term.
  2. Textbooks for half-semester traditional classes are returnable for one week from the start of the term.
  3. Textbooks for cohort and Continuing Studies classes are returnable for one week from the start of classes.  For Summer 2017 courses, this date is May 22
  4. Except in the case of bookstore error, we do not provide the return shipping. If your package is sent back "collect" (refused or sent "return to sender," we will deduct the return shipping charge from your refund before applying it.

REFUNDS:
  1. Refunds will issued via the method of original payment. The original credit card or student account that was used for the order will be credited for the return. Store credit will be issued for purchases made by check.

LIMITATIONS:
  1. The original receipt or invoice is required for all returns.
  2. All books must be returned in the original condition in which they were bought. New books must still be fully New, with no writing, highlighting, or damage.
  3. Any wrapped books/packages must still be wrapped and are non-returnable if opened.
  4. Access Codes cards must not have the special code revealed to be accepted for return.

CLOTHING AND GIFT ITEMS

  1. All items must be returned in their original condition. clothing must not have been worn or washed.
  2. Refunds will be issued via the method of original payment. The original credit card or student account that was used for the order will be credited for the return. Store credit will be issued for purchases made by check.
  3. The original receipt or invoice is required for all returns.
  4. Except in the case of bookstore error, we do not provide the return shipping. If your package is sent back "collect" (refused or sent "return to sender," we will deduct the return shipping charge from your refund before applying it.

SOFTWARE AND COMPUTER PRODUCTS

  1. Software and other computer products are non-returnable once they have been opened.
  2. Refunds will issued via the method of original payment. The original credit card or student account that was used for the order will be credited for the return. Store credit will be issued for purchases made by check.
  3. The original receipt or invoice is required for all returns.
  4. Except in the case of bookstore error, we do not provide the return shipping. If your package is sent back "collect" (refused or sent "return to sender," we will deduct the return shipping charge from your refund before applying it.
 
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